Your privacy is important to the Western Auto Credit (referred to as "we" or "us" in this policy) and the purpose of this policy is to tell you what personal information we collect about you, how we use it, whether we disclose it to anybody else, how long we keep it and how you can request access to your personal information or obtain more information about theWestern Auto Credit privacy policy.
Personal Information
Personal information means any information about you except your name, business title, business address, business e-mail address, business telephone number or business facsimile number. It also includes your home address and telephone number if these are published in a telephone or other directory.
Accountability
We are responsible for the personal information under our control and we have designated Privacy Officers at each dealership that are responsible for our compliance with this policy and with privacy legislation.
You Can Request Access
You have the right to access the personal information, which we have, about you and to request that personal information, which you believe to be accurate, be corrected. If you wish to access your personal information you should contact the Privacy Officer who will be please to assist you.
What Personal Information Do We Collect?
When you purchase or lease a vehicle from us, or when you have us service or repair a vehicle or if you finance the purchase or lease of a vehicle through us or purchase or lease other products or services from or through us or if you participate in one of our surveys, contests, or promotions, or if you test drive one of our vehicles or contact our dealership staff, we may collect some or all of the following personal information:
- your name, address, telephone number;
- e-mail address and facsimile number;
- your occupation;
- information about your driving habits (such as preferred car size, colour, type of vehicle, kilometers driven annually, etc);
- information about your existing vehicles and any trade-in;
- details of your vehicle and its service history;
- your drivers license number;
- the name of your insurance company and agent;
- your insurance policy number and details about your insurance coverage;
- similar information about other members of your family;
- your language preference;
- your date of birth and/or date of birth of other members of your family;
- your social insurance number and/or the social insurance number of other members of your family;
- financial and credit information about you and/or other members of your family (specific information is set out in the application for credit form);
- the principle amount of your loan, interest and repayment schedule;
- health information if you are applying for life, health, disability or accident insurance;
- the amount of any life, health, disability, or accident insurance and details of that insurance.
Provision of your Social Insurance Number is optional; however, you should be aware that most Credit Reporting Agencies use the SIN number as a unique identifier to ensure proper identification when conducting credit reviews and preparing credit reports. If you do not wish to provide your SIN number, our ability to obtain a timely and accurate credit report may be affected.
The Security of Your Personal Information is Important to Us
We use your personal information only for the purpose identified in this policy and access to your personal information is limited to those employees of the Western Auto Credit who need to have access to it.
How Do We Use Your Personal Information?
Your personal information may be used by us to provide products and services to you such as: to obtain a license for your vehicle, to obtain a credit report if you are financing or leasing your vehicle, to obtain appropriate financing of your vehicle for you, to provide you with a reminder that your vehicle requires servicing and to provide you with updates and information regarding products and services that we have to offer and which we think will be of interest to you.
Sometimes We Must Share Your Personal Information with Others
We do not sell your personal information to third parties. We may share some or all of your personal information with third parties such as: the manufacturer of your vehicle and its related companies, the providers of products and services relating to your vehicle, credit report agencies, financial institutions or financing companies, and companies which provide or insure warranties relating to your vehicle. We may also disclose your personal information where we are required or permitted to do so by law.
How Long Do We Keep Your Personal Information?
We retain your personal information as long as we believe that you are still the owner of the vehicle. If the information relates to the financing or lease of the vehicle, we retain personal information as long as those arrangements are in place. If the information relates to the service or repair of your vehicle, we retain the personal information for as long as is reasonably necessary to address any issues arising from the service or repair of the vehicle, or as may be required by law. If there are legal requirements relating to the period of time which we must retain your personal information, we comply with those requirements.
What Can You Do if You Want to Limit The Use To Which We Put Your Personal Information?
Most of the personal information which we collect is necessary for us to sell or leave you your vehicle, to provide products and services related to the vehicle, assist you in the financing or lease of your vehicle or to provide service to your vehicle and we cannot do this without that personal information. Simply, we must disclose your personal information as described in this policy in order to sell you the vehicle, to provide products and services related to the vehicle. If you do not want use to use or disclose your personal information in a particular way, please contact our Privacy Officer located at each dealership and we will be pleased to discuss with you how we can limit collection, use or disclosure of your personal information.
Important Privacy Information
Western Auto Credit collects, uses and discloses personal information supplied by you for its purposes and for our respective related companies and business partners (list available upon request) in order: a) to provide you with products (vehicles, parts, accessories, etc), b) to perform services (including warranty, owner notification, service reminders, etc.), c) to improve our products and services, d) to initiate, maintain and develop our relationship with you (including product and service information, offers, etc.), e) to administer billing, accounting and security measures in relation to your business with us and f) to comply with legal and regulatory |